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Privacy & Safety of data

                                                                 Braude's Pharmacy operates

This page informs you of our policies regarding the collection, use and disclosure of
Personal Information we receive from users of the site.
We use your personal Information only for providing and improving the site. By using the site, you
agree to the collection and use of information in accordance with being compliant to the POPI ACT 4 2013.
Information Collection And Use:
While using our site, we may ask you to provide us with certain personally identifiable information
that can be used to contact or identify you and to collect confidential medical information. Personally identifiable information may include, but is notlimited to your name ("Personal Information"). You are entitled at any time to unsubscribe from the newsletter & any promotional news send to you. Should you elect to remain in the subscribed option it will be accepted that you have consented to being a part of the group and your personal information (cell number & name & email & address) will remain on the subscribed site but not visible to any public. It will only be visible to Braude's Pharmacy owners & staff members & nurses of the company and the data won't be shared with any 3rd parties. Strict patient confidentiality is practiced at all times & any medical information won't be shared with any 3rd parties.

This Log Data may include information such as your computer's Internet Protocol ("IP") address,
browser type, browser version, the pages of our Site that you visit, the time and date of your visit,
the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and
analyse the site.
The Log Data section is for businesses that use analytics or tracking services in websites or
apps, like Google Analytics. 
We may use your Personal Information to contact you with newsletters, marketing or promotional
materials and other information. At any time you can opt to unsubscribe from the newsletter.
The Communications section is for businesses that may contact users via email (email
newsletters) or other methods.


Shipment processing time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.
Shipping rates & delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.

Braude's Pharmacy is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.


Under no circumstances will medication be returned with accordance to Pharmacy Legislations. Medications must be discussed with pharmacist or health care professional before buying. Pharmacist and/or any of Braude's Pharmacy's staff will not be held liable for any side effects; allergic reactions or drug/drug or drug/disease interactions after using the products. 

International Shipping Policy:
We currently do not ship outside South Africa, but please send an email to to discuss.

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